Policies

 

Privacy Policy

 

MCT LLC (dba Mini Love Dolls) is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of customers who buy from us. For visitors, we've structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. For customers, once you choose to provide us personally identifiable information (any information by which you can be identified), it will only be used to support your customer relationship with Mini Love Dolls unless indicated otherwise.

The Mini Love Dolls website conforms to the requirements of the Data Protection Act, 1998.

Visitors to our Website - what information do we collect?
When you visit our website, our web server collects basic user information about you that includes your IP Address, your browser type and version, your locally configured language and locale, and the pages within our web site that you visit.
We may at times also use cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the website can tailor its operation to your needs, likes and dislikes.
We may aggregate information collected from other Websites in order to better tailor our website and products to your interests.

Members of our Website - what information do we collect?
When you visit our website and log in as a registered member, our web server collects additional information about you, including your email address, your nickname and your favorite species.
If you use our Address Book functionality, our website will also collect your shipping and billing addresses and your contact phone number. If you elect to use our online Forums, it will also collect messages, comments and private messages submitted via the forums.
If you use our customer services ticketing system, it will also collect messages, tickets and attachments submitted via our ticket system. If you email us, our website will collect the contents, subject line and other information relating to emails you send us.

Purchasers on our Website - what information do we collect?
When you make a purchase through our website, our web server collects additional information about you, including product purchase and order history and payment transaction IDs. We do not store financial information (credit card numbers, CVV code, etc) for any reason.

Visitors from advertisements on other websites - what information do we collect?
When you click on an advertisement for Mini Love Dolls on another website, our web server collects additional information about you, including the name of the website you were visiting, the URL of the page you were viewing before clicking on the advertisement, and the content of the advertisement you clicked on. We may also collect information regarding how many times an advertisement was shown to you before you clicked on it.

How is information collected?
Information is collected via the following methods:
Information gathered from browsing our website
Information submitted when you register for a Mini Love Dolls account
Information submitted when you place an order with us
Information submitted when you contact us via our ticket system
Information submitted when you send us an email, or phone us
Information gathered from advertising publishers via ‘inbound links’, when you visit our website by clicking on an advertisement on another website
Who do we share data with, and why?
We share data for the purpose of providing services to you, such as manufacturing and shipping your order.

Shipping Companies
We share your name and shipping address, order number, the value of your order and (for orders outside the US) the contents of your order with our shipping providers. We do this in order to deliver your order to you, to allow you to track your order while it is being shipped, and to comply with Customs regulations.

Payment Providers
We share your name, email address, billing address, shipping address, financial information including credit card information (we do not store this ourselves), your order number and the value of your order with our payment providers. We do this in order to process payment for your order.

Email Newsletter Providers
We share your nickname, email address, the types of newsletter you’re interested in receiving and your favorite species with our email newsletter providers. We do this in order to organize and send newsletters to you about Mini Love Dolls products and services.

Advertising providers
We share your IP address, shipping city, shipping state, shipping country, order ID, shipping cost and order value with our advertising providers. We do this in order to facilitate the processing of advertising commission payments, and to serve geographically targeted adverts on other website. Important note: This information is not shared with websites upon which adverts are displayed; it’s shared only with the advertising network.

When would we disclose this information?
We may disclose this information in order to perform the tasks listed above in ‘Who do we share data with, and why?’.

We will not disclose customer personal and account information to others, unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Mini Love Dolls, our customers, or others, or where Mini Love Dolls has a good faith belief that the law requires such disclosure.

Mini Love Dolls also will not, except for reasons stated below, disclose to third parties personally identifiable customer information. The circumstances under which Mini Love Dolls will disclose such personally identifiable information are when:
It is necessary in order to provide service to the customer;
It is necessary to protect the legitimate interests of Mini Love Dolls and its customers;
It is required to cooperate with interception orders, warrants, or other legal process that Mini Love Dolls determines in its sole discretion to be valid and enforceable;
It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Mini Love Dolls and appear to pertain to the commission of a crime.


What do we use this information for?
We use this information for a number of purposes, including generating statistics and reports on website activity and improving our website. We use it for the purposes of marketing, to facilitate the sending of targeted newsletters promoting Mini Love Dolls products you may be interested in, improving the content and relevancy of our advertisements, and tailoring the content of our website to your interests. We also use this information for the purpose of order fulfillment, to obtain and manufacture items on your order, to ship and deliver your order, to contact you in the event of a problem with your order, and to contact you to update you on the progress of your order.

You may opt out of receiving newsletters and/or notices of new or enhanced products, services or related services from Mini Love Dolls by clicking on the ‘opt out’ link within email newsletters sent to you. You may opt out of newsletters at any time.

Please note, however, that Mini Love Dolls reserves the right to send information directly relevant to your order and Mini Love Dolls account at our discretion; this is to allow us to fulfill your order and to deal with any problems with your order or account which may occur. You may request that your entire account be disabled by submitting a ticket, listing your email address and reason for removal using our contact form.

 

Terms Of Service


The following are the terms and conditions (called "these Terms") apply to all sales of goods by us and replace any previous terms and conditions. The Company intends to rely upon these Terms. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify us via our customer services department. to avoid any misunderstandings, any changes to these terms to be effective must be in writing and signed by an authorized Mini Love Dolls representative.

These Terms of Service refer to the use of Mini Love Dolls's website; for the terms covering the sale of goods through Mini Love Dolls's website please see Terms of Sale.

Please read through the Terms carefully before placing your order, and if you are ordering from our website print a copy for future reference.

We reserve the right to change these Terms from time to time without notice. However, any changes will only apply to any subsequent orders received.

Purchasing from our website or catalogues

You must be over 18 to buy anything from us. By purchasing from us you confirm that you are over the age of 18.

Your order constitutes an offer to purchase goods from Mini Love Dolls. No contract for such goods is formed until we accept the order by shipping the goods to you.

It is your responsibility to verify that your email address is correct and working. You assume the risk of all consequences for transmission or operational failures.

Data Protection

Please note that by sending us your order, you allow us to use your personal details in order to supply the goods to you (which may involve passing them on to relevant third parties such as delivery firms), for marketing and other purposes. We will ask for your permission if we wish to use your details for any other reason (and you may ask us in writing to remove your details from our system by writing to us at our address). We will not sell your details onto a third party.

Your data is protected by our Privacy Policy.

Price

The price shall be the price quoted on the website except for when we make an error. If we have made an error, then we will inform you of this as soon after you have placed your order as possible and will tell you the correct price, asking you if you still wish to place your order with us. If we have not heard back from you within 7 days, then we will presume that you did not want to place your order again with us and we will give you a full refund if you have already paid.

You may be required to pay extra for shipping and delivery and this charge will be added at the checkout page.

Payments and Delivery

Payments can be made by Visa, MasterCard or American Express credit cards, debit cards and prepaid cardsas well as various digital wallets like Apple Pay. Your charges will be billed as 'MCT LLC', or if you choose to pay with a card through PayPal it will show up as 'MCT LLC' on your card statement. Your card will be charged as soon as your order has been placed.

We will deliver to the address given to us by you when you place your order. We aim to dispatch all orders within 2 to 7 days once manufactured. However as with all mail order companies, please allow a little longer for couriers such as UPS, FedEx DHL and USPS to deliver your order. Therefore please allow 28 days for delivery. Our average delivery time is under 7 days for US with International times subject to distance and courier service chosen.

We reserve the right to refuse to deliver to any address other than the billing address, however in the majority of cases we will deliver to the delivery address the customer has requested.

All claims for shortages and damages must be reported to our customer service department within 1 days of receiving the goods. This does not affect your statutory rights as a consumer - and if you overshoot this a little give us a try - we might still be able to help.

Orders are dispatched from our premises Monday to Friday, and we manufacture 5 days a week (with weekends as off days). This means, depending on stock levels and demand, that orders may take from between 6-8 weeks to manufacture and dispatch. This can sometimes be higher, if we have a backlog of orders.

Reviews

By submitting a review via our website, you are granting Mini Love Dolls a perpetual, worldwide, exclusive license to publish and distribute that review on Mini Love Dolls's website. The content of the Mini Love Dolls website is copyrighted and any use or reproduction without the express written consent of Mini Love Dolls is prohibited.

Upon approval of your review, Mini Love Dolls will issue you with a $5 store credit tied to the account the purchase was made on. This store credit is non-transferrable and has no cash value; you may only spend it on further purchases made through your own account on Mini Love Dolls's website.

All reviews are subject to approval on the basis of quality and content, according to the following rules:

Review Requirements:

Your review should be of a sufficient length and detail to be useful to a prospective buyer.
Each text field has a maximum length of 250 words.
Pictures are optional but encouraged, and should be of or relating to the toy being reviewed. No photographs containing nudity are permitted.
Mini Love Dolls may, at its discretion, remove reviews from the website at any time, for any reason.

Impersonation of others, including a Mini Love Dolls employee, representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

If your review is approved, then it will be listed on the product page for that toy.

If your review is rejected, then a reason for its rejection will be given, and you will be able to edit your review and re-submit it for approval.

Approval of reviews may take up to 14 days, and you will recieve an email notifying you when it's approved or rejected, and the reason why (if any).

If you wish to remain anonymous in your review, then you may request this by checking the 'Anonymous' review box in the review submission form. This will change the name shown when the review is posted to 'Anonymous'. Please remember that Mini Love Dolls disclaims all responsibility as to your anonymity above and beyond the name shown; remember that people may recognize you, your surroundings, or your toy, and that it is your responsibility to maintain your identity and anonymity online.

Reviews are expected to remain on the Mini Love Dolls website indefinitely, however at our discretion we may allow reviewers to request the taking down of their reviews. To do this, please contact us using our Contact Form including the email address you use to log into the Mini Love Dolls website, your order number and the details of the toy under review, along with a full explanation as to why you wish to have your review taken down. Please note that this is offered as a courtesy at our discretion; as per the Terms you agree to when you submit the review, we want you to be sure you are comfortable submitting information in your review which will remain online forever.

Limitation of Liability

MCT LLC's (dba Mini Love Dolls) PRODUCTS AND TOYS FOR INTENDED FOR ADULT USE ONLY. NONE OF THE DESCRIPTIONS USED SHOULD BE INTERPRETED AS INSTRUCTIONS OR DIRECTIONS FOR THE USE OF THE PRODUCT. IT IS YOUR RESPONSIBILITY TO USE THE PRODUCTS SAFELY AND WITHIN YOUR CAPABILITIES. MINI LOVE DOLLS PRODUCTS ARE PROVIDED WITHOUT ANY GUARANTEE OR WARRANTY. MINI LOVE DOLLS MAKES NO REPRESENTATIONS OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A SPECIFIC OR GENERAL PURPOSE AND THOSE ARISING BY STATUTE OR LAW , OR FROM A CAUSE OF DEALING OR USAGE OF TRADE.

IN NO EVENT, REGARDLESS OF CAUSE, SHALL Mini Love Dolls BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER ARISING UNDER BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER BASED ON THIS AGREEMENT OR OTHERWISE.

Gift Certificates

Mini Love Dolls Gift Certificates must be redeemed online on the bad-dragon.com website. Gift Certificates are redeemable only as store credit to purchase any items on the Mini Love Dolls website, subject to the restrictions listed in the Store Credit section of these Terms.

Mini Love Dolls will provide Gift Certificate purchasers with information about the redemption status of Mini Love Dolls Gift Certificates that they purchase. To view Mini Love Dolls Gift Certificate balances, visit 'My Account.

Limitations

Gift Certificates cannot be copied, reloaded, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law.

Gift Certificates can only be redeemed in their entirety. Thus, if you have a $100 gift certificate, you must redeem all $100 into store credit on any one account.

Gift Certificates do not expire.

Risk of Loss

The risk of loss and title for Gift Certificates passes to the purchaser upon our electronic transmission to the purchaser, or the recipient or delivery to the carrier, whichever is applicable. Mini Love Dolls is not responsible for gift certificates that are lost, stolen, destroyed or used without your permission.

Fraud

Mini Love Dolls retains the right to close customer accounts, cancel orders and/or bill alternative forms of payment if a fraudulently obtained Mini Love Dolls Gift Certificate is redeemed and/or used to make purchases on bad-dragon.com.

Limitation of Liability

MCT LLC (dba"Mini Love Dolls") AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO MINI LOVE DOLLS GIFT CERTIFICATES, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A MINI LOVE DOLLS GIFT CERTIFICATE CODE IS NON-FUNCTIONAL. YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH MINILOVEDOLLS.COM GIFT CERTIFICATE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Disputes

Any dispute relating in any way to Mini Love Dolls Gift Certificates will be governed by and construed under the laws of the State of Florida without regard to choice of law provisions. By purchasing, receiving or redeeming a Gift Certificate you irrevocably and unconditionally submit to the jurisdiction of the Courts of Pinellas County, Florida and of the United States of America for the District of Florids and agree that any legal action or proceeding relating to a Gift Certificate may be brought only in such courts.

General Terms

Mini Love Dolls Gift Certificates are issued by MCT LLC (dba Mini Love Dolls). Mini Love Dolls reserves the right to change these terms and conditions from time to time in its discretion. All terms and conditions are applicable to the extent permitted by law.

Previously expired Gift Certificates

Store Credit

Mini Love Dolls allows you to maintain a 'store credit' balance associated with your Mini Love Dolls online account. This store credit can be used to pay for anything on the Mini Love Dolls online store, subject to the following exceptions:

Limitations

You may not purchase Gift Certificates with store credit.

Unused Store Credit cannot be transferred.

Store Credit does not expire.

Store Credit can be used to pay in full or in part for any order placed via the online account with which it is associated.

Store Credit Notes

when your account has a Store Credit balance, the balance will be shown at the top of each page when you log in.

To use Store Credit to pay for an order, simply complete the checkout as normal, and on the 'Payment Method' page, ensure that the payment method selected is 'Store Credit', or in the case of partial payment, that the 'Use Store Credit Balance' check box is selected.

Please do not stop or restart the checkout process once you have pressed 'submit' on this payment processing page; at this point your order will be saved, and store credit will be debited from your account in order to pay for your order.

If for some reason you are unable to complete payment for your order with store credit, you can resume the checkout from the 'Open Orders' section of 'My Account'. You will also be able to change the payment method used for any partial payment or if you have additional store credit, you may apply this to your order.

General

The benefit of any contract entered into with us is personal to you and only you can enforce the contractual terms.

If any provision of the Terms is unenforceable this will not stop the rest of the provisions from being enforceable.

Definitions

"You" and "your" means the person, firm or company who enters into a contract with us.

"Us", "our" and "we" means MCT LLC (dba Mini Love Dolls)

 

Terms of Sale for MCT LLC (dba Mini Love Dolls)

 

The following are the terms and conditions (called "these Terms") for the sale of goods by us and replace any previous terms and conditions. The Company intends to rely upon these Terms. If you want us to change them, please make sure you ask for any changes to be put in writing. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify us via our customer services department.

These Terms of Sale refer to the sale of goods through Mini Love Dolls's website; for the terms covering the use of Mini Love Dolls's website please see Terms of Service.

Please read through the Terms carefully before placing your order, and if you are ordering from our website print a copy for future reference.

We may change these Terms from time to time without notice to you. However, any changes will only apply to any subsequent orders received.

Availability of Goods You Order

If we are unable to provide you with the goods you have ordered, you will be contacted as soon as possible, at which point you will be offered the choice of accepting substitute goods of equivalent value or a complete refund of any sums that you have paid.

Cancellation and Return

Due to the nature of the products we sell we only accept returns on items that are defective, which of course we will be happy to replace. We reserve the right to refuse out-of-warranty returns of toys, but we will be as flexible as we can. Contact us if you find yourself in this situation and we'll do our best to help you out.

We reserve the right not to refund our standard shipping charge if items are returned for refund.

Please remember that you have a duty of care with any goods that are in your possession which you intend to return. We therefore recommend that you ensure all returns are made with the original packaging to ensure that the product is not damaged. Failure of this may result in an excess charge being made to cover the repackaging costs and any loss in value of the item.

Should you choose to return an item to us we recommend that you send it via a Recorded delivery method to ensure its safe return. Please include an explanation for the return of the items in the package to limit any delay, along with the email address you ordered from us with.

All cancelled or returned orders are subject to a 20% restocking fee at our discretion.

Delivery

We will deliver to the address given to us by you at the time you place your order. We aim to dispatch all orders within 2 to 7 days once manufactured. However as with all mail order companies, please allow a little longer for couriers such as UPS, FedEx, DHL and USPS to deliver your order. Therefore please allow up to 28 days for delivery. Our average delivery time is under 7 days for US with International times subject to location and courier service chosen.

We will not be under any liability to you for any delay or failure to deliver if the same is wholly or partly caused directly or indirectly by circumstances beyond our reasonable control. We also will not be under any liability to you for additional customs charges levied should the delivery address be outside of the United States.

We strongly suggest that, upon receipt, you inspect the goods and advise us if the delivered goods are not what you ordered or are faulty.

We will not be liable under our agreement with you for any loss or damage caused by us or our employees or agents in circumstances where i) there is no breach of a legal duty of care owed to you by us or by any of our employees or agents; ii) such loss or damage is not a reasonably foreseeable result of any such breach; iii) any increase in loss or damage results from breach by you of any of these Terms.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

As a consumer, you have certain rights by law regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations. These terms and conditions shall not affect those rights.

General

The benefit of any contract entered into with us is personal to you and only you can enforce the contractual terms.

If any provision of the Terms is unenforceable this will not stop the rest of the provisions from being enforceable.

Definitions

"you" and "your" means the person, firm or company who enters into a contract with us.

"us", "our" and "we" means MCT LLC (dba Mini Love Dolls)